As homeowners, we have to constantly make decisions about the best products and services. Sometimes it’s a tough call. So we turn to online resources (like roofing company reviews) for help. A search for “reviews of roofers near me” will typically turn up numerous results.
After reading a few reviews, though, you might find yourself even more confused. Real roofing company reviews can’t be all good – or all bad. Can they?
Find out how to spot genuine roofing company reviews.
First, learn to pick out reviews that sound a little – or a lot – “off.”
With apologies to the author who wrote, “Too much of a good thing is wonderful,” in roofing company reviews, this does not generally hold true.
Non-stop, over-the-top praise of how the roofer is such a wonderful person will not tell you much about how he’ll handle your roof repair or replacement. In fact, comments that say nothing about his roofing abilities could well be fake – made up and posted by his friends, family or employees.
Viciously negative remarks are equally questionable. Again, if the focus is on the roofing pro as a human being, you’ll learn nothing about how he actually performs his work.
Beware, as well, of the nitpicker – the type of customer who complains, “I chose a roofer near me.. and he showed up 7 minutes late!”
Look for roofing company reviews written by homeowners who: A) have actually used the company’s services and B) have something worthwhile to tell you. Here’s an example:
“I chose _____ Roofing Company from among several roofers near me because they were available to start work that same afternoon. The workers sealed up my leaky roof and replaced the shingles efficiently, neatly and fast, at a reasonable cost.”
Mixed reviews can tell you a lot, too. When you hear the story of a roofing pro who made a mistake, but went the extra mile to make things right, you will get the sense that you’re reading about a contractor with integrity, one who take pride in his work. And isn’t that exactly the type of roofer you want to hire?
We know how time consuming it can be to find a qualified contractor. That is why we’ve created 3 simple steps to finding an experienced project specialist.